To ensure authenticity, we recommend purchasing only from our official website or authorized retailers. Avoid buying from auction sites or unofficial retailers, as many counterfeit products of inferior quality are circulating.

Our caps are made exclusively from high-quality cotton and linen, ensuring maximum comfort and durability. We provide detailed information on the materials used for each model.

 

To keep your hat in excellent condition, we recommend following the specific washing instructions for the material. In general, we suggest gentle hand washing or machine washing at low temperatures, avoiding the dryer. We provide detailed care instructions for each model.

 

We offer a wide range of sizes to ensure the best possible fit. Available sizes vary by model, but generally, we cover sizes from S to XXL. You can find the specific size chart for each hat on its product page.

 

Yes, we offer the possibility to customize our caps with embroidery, patches, or other decorations. Contact us for more information on available customization options.

 

Yes, we ship worldwide. Delivery times vary depending on the destination, but we strive to provide a fast and efficient service. Shipping costs are automatically calculated at checkout based on your location.

 

Yes, we accept returns and exchanges within 14 days of purchase, provided the product is intact, unworn, and accompanied by the purchase receipt. For more information, please refer to our return policy page.

 

Yes, we offer a 12-month warranty on manufacturing defects. If you experience any issues, please contact us, and we will be happy to assist you.

Delivery times vary based on product availability and your geographic location. Generally, orders are shipped within 2-3 business days after payment confirmation. You can track your order status by logging into your personal area on our website.

 

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Yes, during the ordering process, please request an invoice in the notes section, providing all relevant details. If not specified, an invoice cannot be issued later.

 

All our shipments are free of charge.

 

Taxes are applied to your order based on the regulations of the destination country. You can view the tax amount for your order in the confirmation email.

 

All products purchased online are covered by a two-year warranty.

 

If you wish to pick up your item at the FUERPA showroom, you can select showroom pickup as the delivery option. The time and date can be arranged directly by emailing: orders@fuerpa.com.

You can return a product within 14 days of receiving it. For more information, please refer to our Returns and Withdrawal section.

 

To track your return shipment, you need to click on the tracking number provided by DHL in the "Shipment Tracking" email.

 

Once we receive the return, we will process the refund request within a few days. Refund times vary depending on the payment method used at the time of order. Generally, the process is completed within 14 days of receiving the returned products. Any delays in viewing the refund may depend on the payment method used or your bank.

For all purchases made on fuerpa.com, the Customer's signature or that of an authorized adult will be required.