To ensure authenticity, we recommend purchasing only from our official website or from authorized retailers. Avoid buying from auction sites or unauthorized sellers, as many low-quality counterfeit products are in circulation.

Our caps are made exclusively from the highest-quality cotton and linen, ensuring maximum comfort and long-lasting durability. We provide detailed information about the materials used for each individual model.

We recommend dry cleaning to preserve the hat’s shape, materials, and overall quality over time. It is the safest method to keep it in optimal condition.

Our caps are adjustable and unisex, designed to comfortably fit a wide range of head sizes and styles.

We do not offer customization because each hat is conceived as a complete expression of identity. Choosing a model means recognizing yourself in its values and message at a specific moment in time.

We offer free worldwide shipping. Please note that any customs duties or import taxes required by the destination country are the responsibility of the buyer.

Yes, we accept returns and exchanges within 14 days of purchase, provided that the product is intact, unworn, and accompanied by the purchase receipt. For more information, please refer to our returns policy page.

Yes, we offer a 12-month warranty on our products. Each hat is handcrafted, making every piece unique: minor variations are a natural result of the artisanal process and should not be considered defects. The warranty covers manufacturing defects but does not include normal wear and tear or damage caused by improper use.

Delivery times vary depending on product availability and your location. Orders are generally shipped within 2–3 business days after payment confirmation. A tracking number will be provided once your order has been shipped.

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Yes, during the checkout process, please include an invoice request with all the required details in the order notes. If not specified at the time of purchase, it will no longer be possible to issue an invoice afterward.

All of our shipments are free of charge.

Taxes are applied to your order in accordance with the regulations of the destination country. You will be able to view the tax amount for your order in the order confirmation email.

Se desideri ritirare il tuo articolo nella showroom FUERPA, puoi selezionare ritiro in showroom come opzione di consegna. L'ora e data da concordare direttamente scrivendo a: orders@fuerpa.com

It is possible to return a product within 14 days from the date of receipt. For more information, please consult the Returns and Right of Withdrawal section.

To track your return shipment, please click on the tracking number provided by the shipping company in the “Shipment Tracking” email.

Once we receive the returned products, we will initiate the refund request within a few days. Refund processing times may vary depending on the payment method used at checkout. Generally, the refund procedure is completed within 14 days from the receipt of the returned products. Any delays in the refund being visible may depend on the payment method used or your bank.

For all purchases made on fuerpa.com, a signature will be required from the customer or from an authorized adult.